Upwork KAIZEN CERTIFICATION 2016

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1. The various kinds of Kanban include:
Answers:
  1. Supplier Kanban
  2. In-Factory Kanban
  3. Customer Kanban
  4. In-House Kanban
  5. All of the above
2. What does the 80/20 principle state?
Answers:
  1. 20% of the results are produced from 80% of the efforts
  2. 80% of the results are produced from 20% of the efforts
  3. 80% of the business defects are caused by only 20% of the errors
  4. 20% of the business defects are caused by 80% of the errors
3. A process decision program chart should be prepared before implementing any plan especially when:
Answers:
  1. the plan is sizeable and complex
  2. the proposed plan has to be finished on schedule
  3. there is high cost of failure
  4. when there low cost of failure
  5. All of the above
4. Which of these are the two main functions of Kaizen that an organization has to perform apart from the other goals like removal of waste and quality management?
Answers:
  1. Maintenance
  2. Cutting down on the workforce
  3. Improvement
  4. To increase the pressure on the employees
5. ________works well where short term changes and individual cultures need a modification.
Answers:
  1. Kaizen
  2. Lean
  3. BPR
  4. Six Sigma
6. Which of these is an intensive approach to carry out improvements in the process?
Answers:
  1. Kaizen blitz
  2. Kaizen workshop
  3. Kaizen event
  4. Gemba Kaizen
7. Which among the following is created in the following manner?
1.First, decide the importance of each criterion, assign numerical weights.
2.Then rate each option according to the intensity of the correlation with the criteria or according to how well it meets the criterion.
3. Finally, combine all ratings for a final ranking of the options numerically.
Answers:
  1. Interrelationship Diagraph
  2. Matrix Diagram
  3. Tree Diagrams
  4. Prioritization matrix
8. ________is a tool used for establishing a correlation between two sets of variables.
Answers:
  1. A scatter diagram
  2. A histogram
  3. A PDPC
  4. A matrix diagram
9. State whether True or False.
Kaizen also amends and upgrades product quality, communications, production competence and employee holding.
Answers:
  1. True
  2. False
10. Which of these is an example of the prevention cost?
Answers:
  1. Process audits
  2. Reinspection
  3. Product replacements
  4. Quality planning
11. State whether True or False.
Lean is made of a lot of ‘Kaizens’ put together.
Answers:
  1. True
  2. False
12. When different departments within an organization are compared, it is referred to as ___________.
Answers:
  1. brainstorming
  2. internal benchmarking
  3. pareto analysis
  4. kanban
13. State whether True or False.
A Kanban is a label or a card which is affixed on a container of a stock or lot and carries a message attached to it regarding the requirements needed in the workplace
Answers:
  1. True
  2. False
14. Which of the following is not done by poka-yoke?
Answers:
  1. It easily recognizes flaws in a product and thwarts the manufacturing of incorrect parts
  2. It signals and specifies a trait in a product or a process
  3. It helps in the optimization of resources in an organization
  4. It is the first step in proofing a system
15. Which among the following tools makes use of symbols?
Answers:
  1. Matrix diagrams
  2. Control charts
  3. Flowcharts
  4. Check sheets
16. _________ means to clear the work area.
Answers:
  1. Sort
  2. Set in Order
  3. Shine
  4. Standardize
17. State whether True or False.
Just in Time Management believes in holding buffer stocks.
Answers:
  1. True
  2. False
18. The data that does not need to be communicated in a Visual Factory environment are:
Answers:
  1. process metrics
  2. the name of the employees
  3. work instructions
  4. general plant information
19. Which of the following is also known as the hierarchy diagram?
Answers:
  1. Tree diagram
  2. Affinity diagram
  3. PDPC
  4. Pareto chart
20. Kaizen is a tool applied in all _______ systems.
Answers:
  1. safety
  2. Lean
  3. Six Sigma
  4. PDCA Cycle
21. JIT manufacturing is best suited for regular and simple production systems because it is primarily a ___________ manufacturing process.
Answers:
  1. singular
  2. constant
  3. repetitive
  4. unchangeable
22. The Shewhart Cycle has been used in Lean, TQM (Total Quality Management) and _______________.
Answers:
  1. Six Sigma Programs
  2. MBA Programs
  3. Personal Trainer Programs
  4. Project Management Certification
23. Which among the following tools shows the ‘critical path’ of the ‘critical’ tasks; those tasks that must be completed on time to maintain the project’s deadline?
Answers:
  1. Affinity Diagrams
  2. Matrix Diagrams
  3. PDPC
  4. Arrow Diagrams
24. What does Kanban mean?
Answers:
  1. A card-signal
  2. A go ahead signal
  3. A warning-signal
  4. None of the above
25. State whether True or False.
Process oriented thinking answers ‘what’ before ‘how’.
Answers:
  1. True
  2. False
26. How many wastes are identified by Lean?
Answers:
  1. Only 1
  2. 10
  3. 8
  4. 100
27. Which among the following tools is used for problem solving?
Answers:
  1. Tree diagram
  2. Cause and effect diagram
  3. Pareto analysis
  4. Histogram
28. State whether True or False.
Kaizen is a function which when done correctly, modifies the workplace, reduces the three MU’S namely Muda, Muri and Mura and adds value to each system.
Answers:
  1. True
  2. False
29. What are the key principles of all the Kaizen Models?
Answers:
  1. Quality, effort, willingness to change, involvement of all employees and communication
  2. Consistency, stubborness and individual work
  3. Quantity, short term projects and competitiveness
  4. None of the above
30. ________is a process that is followed by understanding the Voice of the Customer (VOC).
Answers:
  1. Implementation of Kaizen
  2. 5S
  3. Development of a pull system
  4. Quality Function Deployment
31. State whether True or False
Result oriented thinking is preferred in the West.
Answers:
  1. True
  2. False
32. Which Kaizen model is also called Lean Production or Stockless production?
Answers:
  1. Just In Time Management
  2. Total Quality Management
  3. Total Production Management
  4. PDCA Cycle
33. When the performance of the organization is compared to organizations in the same industry but which cater to different markets other than the organization’s, it is known as _____.
Answers:
  1. competitive benchmarking
  2. generic benchmarking
  3. functional benchmarking
  4. internal benchmarking
34. ________are used as a graphic tool to display continuous occurrence of data values.
Answers:
  1. Pareto charts
  2. PDPC
  3. Matrix diagrams
  4. Histograms
35. What does SOP stand for?
Answers:
  1. Standard Operations Program
  2. Standard Operating Procedure
  3. Standard Operations Procedure
  4. Standardize Operating Procedures
36. Which of the following are the features of a Lean enterprise?
Answers:
  1. No waiting time, no stocks, reduction in the processing time, line balancing
  2. Institute training, institute leadership, drive out of fear, break down barriers between staff areas
  3. Plan, do, check, act
  4. None of the above
37. Which of the following techniques was created by Japanese anthropologist Jiro Kawakita?
Answers:
  1. Pareto Charts
  2. PDPC
  3. Kanban
  4. Affinity Diagrams
38. By whom was the word Lean coined?
Answers:
  1. Dr.D.Edwards Deming
  2. Massachusetts Institute of Technology (MIT) researchers
  3. JOseph Juran
  4. Masaaki Imai
39. State whether True or False.
‘Poka Yoke’ is the tools and methods used to prevent any defect during the production process.
Answers:
  1. True
  2. False
40. State whether True or False.
A guide acts as a link between the top management and the lower level employees.
Answers:
  1. True
  2. False
41. State whether True or False.
A check sheet is a diagrammatic representation of the nature and the flow of work in a process.
Answers:
  1. True
  2. False
42. __________helps to locate the wastes in the value chain.
Answers:
  1. QFD
  2. Value Stream Mapping
  3. A histogram
  4. Kanban
43. Which of the following cannot be considered a waste?
Answers:
  1. Waiting time
  2. Overproduction
  3. Skilled plant workers
  4. Long process setup

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